The oversized pool is stunning, but the outdated carpeting and musty smell in the room were off-putting.

The atmosphere of the hotel is unique, especially with the

beautiful pool surrounded by greenery, giving it a serene vibe. The buffet breakfast had a diverse range of options, offering great value. However, I found the room decor slightly outdated and in need of modernization.

The staff at the restaurant were friendly and helpful.

I was disappointed by the check-in experience, which was painfully slow. We had to wait nearly 45 minutes in line due to understaffing at the reception, which felt quite unprofessional. Additionally, our room didn't meet expectations, as we encountered humidity and a poorly maintained bathroom.

A mixed bag of experiences

The staff were incredibly friendly and attentive, especially in the restaurant, where the breakfast offered a delightful variety of local dishes, albeit at a higher price point. I also appreciated the large comfortable bed and good shower amenities that made my night’s rest enjoyable.

However, the hotel suffers from significant maintenance issues. My room was outdated, with a musty odor that affected my comfort. Additionally, I encountered underwhelming service during my check-in, waiting in line due to understaffing, which was a frustrating start to my stay.

The oversized pool was a stunning feature, and the breakfast spread offered a delightful variety of local dishes. However, the outdated carpeting and musty smell in the room detracted from the experience.

Just a fitting option for taking strolls in Tuxtla Gutierrez with extraordinarily good value for money. The restaurant staff were friendly and attentive, making our meals enjoyable. Bring your own snacks because room service can be slow at times.

The staff at the Marriott Tuxtla Gutierrez Hotel were remarkably friendly and attentive. I particularly appreciated the comfortable bed and the good coffee machine, which added a wonderful touch to my mornings.

Noise from the karaoke bar.

great amenities, but some room improvements needed

The pool area is beautiful, surrounded by lush greenery, providing a tranquil escape. I enjoyed the diverse buffet breakfast options, especially the local dishes that felt authentic and satisfying. The city view from my high-floor room added a lovely touch to my stay, making it more memorable and enjoyable.

The Deluxe Double Room with Two Double Beds was spacious and the beds were super comfy, which made it a nice place to crash after a long day. I loved the view of the city from the high floor. The bathroom was decent, but the decor felt a bit outdated, which was a bummer. Overall, it was a good stay, and I enjoyed my time there!

the marriott had a great location and a beautiful pool area. the staff were fantastic and super helpful, especially with our car rental needs. i loved the food, particularly the delicious french toast at breakfast! also, the fitness center and outdoor pool were perfect for unwinding after a day of exploring.

can recommend

The large comfortable bed and good shower made for a lovely stay. I really appreciated the beautiful pool area too.